Designer, Developer and Supporter

of technology.

Max Klimmek is a Designer and Developer based in Dublin, Ireland.

With an award winning background in Customer Support and experience in Product Design & Web Development, he brings a unique range of skills to any project or role he’s involved in.

Projects


Rendezvu

Graphic Design

Skills


Customer Success

Award Winning Experience


  • 1.5 Years SaaS Support Experience
  • Most Valuable Team in SAP 2014
  • Youngest to Support Global Escalation

Product

Design and Experience


  • User Experience
  • UI Design/Prototyping
  • Quality Assurance (QA)

Communication

Engineering + Support + Customer


  • Creating Symbiotic Relationships
  • Cross Team Communication Management
  • Simplifying Complex Topics

Development

Wordpress & Front End Dev


  • Wordpress Website Portfolio
  • Front End Development (HTML/CSS)
  • Responsive Development

Leadership

No 'I' in Team


  • Lead 10 Support Engineers
  • Post Acquisition Integration Management
  • Managed Global Escalations

eCommerce

SaaS + eMarkets


  • Supporting SaaS Products
  • Building eCommerce Solutions
  • Online Booking Engines

Education

Student & Lecturer


  • BSc in IT Management (1:1)
  • Lecturer UCD (2010-2013)
  • Interaction Design Foundation

Graphic Design

Image is Everything


  • Logo Design
  • Marketing Material
  • Brand Guidelines

Account Management

Onsite & Remote


  • Customer Acquisitions
  • Successful Retrieval of 'At Risk' Accounts
  • Large Ticket Volume Closer

Experience


2010

Junior IT Technician & Customer Support

University College Dublin

2011

Junior IT Support Technician

Smurfit Kappa Group

2010-2013

IT Lecturer

University College Dublin (UCD)

2013-2014

Mobile Support Engineer

SAP

2014-2015

SaaS Support Team Lead

SAP

2015

QA Lead & UX/UI Designer

Popdeem

2016

Web Designer & Developer

Self Employed

2016

Co-Founder

Paintball.ie

Education


2008-2012

BSc in IT Management

Passed with First Class Honours

2013

SAP Certifications

SAPTEC, ADM315, HANA L1, ABAP Silver

2016

User Experience: Beginners Guide

Interaction Design Foundation

Awards


2014

Most Valuable Team in SAP

Awarded in Q2

2012

Student of the Year

Institute of Technology Tallaght

2012

Project of the Year

Institute of Technology Tallaght

About


header-about

Self starter with a strong IT background

Max has built and acquired a broad range of skills and experiences in the tech industry. From starting out in Junior IT Support roles to then managing a team of 10 support engineers for the worlds biggest business software company or from building simple portfolio websites to supporting, designing and launching eCommerce and SaaS websites himself, he brings a lot to the table of any project or role he takes on.

Since leaving SAP in 2015, he has travelled extensively around the world, spent time working on personal projects and helped run his fathers furniture business.

Check out his travel journey here!

Contact


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